1. Introduction

CEOlesh ("we," "our," or "us") is a career coaching and resume writing business operated by Courtney Olesh, sole proprietor, based in Hudson, Ohio. This Privacy Policy explains how we collect, use, and protect information when you visit ceolesh.com, book services, purchase from our Etsy shop, or interact with us on social media.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and location submitted through our Squarespace intake form or contact form

  • Career history, employment information, credentials, and accomplishments shared during the service engagement

  • Email address provided when signing up for our newsletter or requesting a lead magnet

  • Messages sent via Instagram, Facebook, or email

Information collected automatically:

  • Website usage data collected by Squarespace, including pages visited, time on site, and general location (city/region level)

  • Squarespace may use cookies and similar technologies to support website functionality and analytics

Information collected through third-party platforms:

  • If you purchase a template through ceolesh.etsy.com, Etsy collects and processes your payment and order information subject to Etsy's own Privacy Policy

  • If you interact with our Instagram or Facebook accounts or use our ManyChat keyword flows, Meta and ManyChat may collect data subject to their respective privacy policies

3. How We Use Your Information

We use the information we collect to:

  • Deliver career coaching, resume writing, and related services you have purchased

  • Communicate with you about your order, project, or inquiry

  • Send newsletters and career tips you have opted into (you may unsubscribe at any time)

  • Deliver lead magnets and free resources you have requested

  • Improve our website and services

  • Comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We work with the following service providers who may process your data on our behalf:

  • Squarespace — website hosting, contact forms, and email campaigns (squarespace.com/privacy)

  • Etsy — digital product sales (etsy.com/legal/privacy)

  • ManyChat — Instagram and Facebook DM automation (manychat.com/privacy)

  • Meta (Instagram / Facebook) — social media platform (facebook.com/privacy/policy)

  • Acuity Scheduling — appointment booking (acuityscheduling.com/privacy-policy)

Each of these providers maintains their own privacy practices. We encourage you to review their policies.

We may disclose your information if required by law or to protect the rights and safety of our business or others.

5. Email Communications

If you sign up for our newsletter or request a free resource, your email address will be added to our mailing list managed through Squarespace Email Campaigns. You can unsubscribe at any time using the unsubscribe link in any email we send. We do not share your email address with third parties for marketing purposes.

6. Client Data & Confidentiality

Personal career information shared during your service engagement — including your resume, cover letter, session notes, and employment history — is kept strictly confidential and used solely to deliver your services. We will not share, sell, or distribute your personal career information to third parties.

With your permission, we may reference your engagement anonymously (for example, "a healthcare professional client") for general marketing purposes. We will never use your name or identifying details without your explicit consent.

7. Data Retention

We retain client project files for a reasonable period following delivery in case you need to reference them. You may request deletion of your data at any time by contacting us at ceolesh@gmail.com. We will respond within 30 days.

8. Cookies

Our website is hosted on Squarespace, which may use cookies to support website functionality and analytics. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

9. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at ceolesh@gmail.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy, please contact:

Courtney Olesh | ceolesh@gmail.com | ceolesh.com | Hudson, Ohio